UTILITIES BILLING OFFICE MANAGER
Deadline: June 18, 2021
Description: The City of Piqua has an opening for a Utilities Billing Office Manager. This position is responsible for planning, organizing, and supervising the daily operations and activities of the Utility Billing Division and coordinating those activities with other departments. Provides oversight of the Utility Billing Division, which includes performing administrative, financial, accounting, record keeping, collection, and customer services tasks and responsibilities. Works under general direction to coordinate billing services for electric, water, stormwater, wastewater, and sanitation.
Bachelor’s degree in public administration, accounting, business, or related field with one (1) to three (3) years relevant supervisory work experience, or equivalent combination of education, training, and experience.
Knowledge of: Department policies and procedures*; Accounting; Bookkeeping; Budgeting; Payroll practices and procedures; Employee training and development; Customer Service; Management principles and techniques; Local, state, and federal guidelines re: utility rates and billing processes. *Developed after employment
Skill in: Computer operation and associated software, such as Microsoft Office; Financial analysis and reporting.
Ability to: Deal with many variables and determine specific action; Understand, interpret, and apply laws, rules, or regulations to specific situations; Compile and prepare reports; Prepare accurate documentation; Communicate effectively; Train, instruct, and lead others; Handle sensitive inquiries from and contacts with officials and the general public; Develop and maintain effective working relationships; Resolve complaints; exercise independent judgment and discretion; Define problems, collect data and draw valid conclusions; Evaluate service.
Position Type / Hours: Permanent, Full Time
Wage Rate: $1,308.57 – $1,670.10 weekly
How to Apply: Complete application at https://piquaoh.formstack.com/forms/city_of_piqua_employment_app_management